Generative Engine Optimization (GEO) Scorecards Explained

AI-powered tools like ChatGPT and Google AI Overviews are transforming how users access information—and much faster than anyone expected just a year ago.

Success in search engines does not necessarily guarantee success in the LLM arena.

For marketers, this presents a new challenge.

How can your brand and its thought leaders stand out in AI-generated answers? How do you ensure that your company’s expertise, identity, and messaging are not only recognized but trusted by LLMs?

It’s time to prepare your brand for the future of search. We’ve developed a solution to help you lay out a roadmap for success in AI search results: GEO (generative engine optimization) Scorecards.



What is GEO?

Generative engine optimization (GEO) is the process of optimizing a brand’s or thought leader’s digital presence to ensure it is accurately recognized, represented, and prioritized by large language models (LLMs) like ChatGPT, Google AI Overviews, and others.

While both GEO and traditional search engine optimization (SEO) work to improve a website’s visibility GEO takes a broader—and in some aspects, more technical—approach. Here’s how they differ:

  • Purpose
    • SEO: To improve a website’s rankings in search engine results and drive visibility among target audiences.
    • GEO: To ensure a brand or thought leader is accurately recognized and perceived as authoritative by LLMs, resulting in greater visibility across AI-generated responses.
  • Scope
    • SEO: Primarily domain-focused, usually emphasizing the optimization of a single website’s content and backlinks.
    • GEO: Encompasses the overall brand’s digital footprint and authority as a recognized entity across the various data sources that LLMs reference.
  • Practices
    • SEO: Combines on-site, on-page, and off-site strategies to maintain site health, create high-quality content, and build backlinks.
    • GEO: Builds on SEO fundamentals while emphasizing technical elements like schema markup, consistent entity data, and a strong off-site presence (on other websites, LinkedIn, Google Business Profiles, etc.)

GEO gives brands a framework for ensuring their digital presences mesh with how LLMs “think” and process information.

Remember, these systems don’t just list websites; they create summaries, comparisons, and narratives based on the data they encounter. Your data—your brand’s story, expertise, value proposition, and more—all need to be highly legible. For marketers, this means focusing on the bigger picture of how the brand itself is understood in a generative-first world.



Why is GEO Important?

A successful SEO approach (like the holistic, targeted, and quality-backed strategies we recommend) can give you a solid footing for GEO success. But it’s not enough.

AI search tools don’t operate like traditional search engines because they don’t rely solely on indexing and ranking web pages.

Instead, they synthesize information from diverse sources, including structured datasets, knowledge graphs, and even user-generated content. They operate heavily on the concept of entities—distinct identifiers like people, organizations, and products—and use these to construct the web of knowledge that powers their outputs.

While advanced search engines like Google have incorporated more sophisticated systems like entity mapping in recent years, LLMs go a step further. They generate more context-rich narratives and insights based on how entities are related, rather than just delivering a ranked list of links. The integration of this technology into search engines (like Google’s AI Overviews) will blur the lines between the two types of search going forward.

GEO practices help ensure your brand and its thought leaders are properly recognized, understood, and prioritized in a more dynamic and interconnected information environment.

Fail to establish your brand as a strong, recognizable entity, and you risk being overlooked.

After all, Google AI Overviews are extremely visible, front and center in search results for millions of users. ChatGPT has experienced unprecedented traffic growth, already ranking in at the 8th most visited site on the internet:

ChatGPT traffic ranking

Generative AI tools are quickly becoming integral to how people learn about and engage with brands. It’s estimated that over one-third of organic traffic to B2B sites could come from chatbot-style generative AI search engines over the next three years.

Optimizing your brand for these platforms will be an investment in staying competitive online.


Why We Developed GEO Scorecards

We saw the need for a structured way to help our clients navigate the changes brought by LLM-driven search platforms.

Our GEO scorecards allow businesses evaluate their readiness for the generative AI era and identify actionable steps to improve.

On a more technical level, they help you audit your brand’s legibility as an entity (how easily LLMs can identify you) and its salience as an entity (how likely LLMs are to prioritize your brand and thought leadership).

We’ve developed two distinct scorecards:

  • Brand GEO Scorecard: Focused on your company’s overall digital footprint.
  • Author GEO Scorecard: Tailored to individual thought leaders, ensuring they’re recognized as credible experts online.

These tools don’t just identify gaps—they guide you toward better visibility, stronger authority, and long-term relevance in the AI-powered search landscape.


Using the GEO Scorecards

Next, let’s walk through the technical, content, and offsite elements that the scorecards evaluate, starting with the Brand GEO Scorecard.

Brand GEO Scorecard Criteria

The Brand GEO Scorecard’s criteria are broken down into three core categories and several subcategories, starting with technical, in-site elements:

In-Site GEO Criteria

In-Site Elements cover the technical elements and tags in your website that support its legibility to LLMs. This group includes:

  • Schema Markup: Bits of code that explicitly define the entities on your website and how they relate.
    • Organization schema directly tell search engines and LLMs that your brand is a particular type of organization. This markup should include additional properties that help more clearly define your brand as a reputable, real-world organization.
    • Content schema like Article, BlogPosting, and Report markups directly tell search engines and LLMs what the various pages on your website are. These markups should also include additional properties that lend the content extra credibility.
    • Other schema like FAQ and Product markups explicitly define other key elements of your content and offerings so that LLMs can accurately understand them.
    • Video schema helps ensure that any embedded videos on your website are properly understood and shared with users.
  • Metadata: Tags applied to individual web pages that explicitly define what they’re about.
    • Title tags and meta descriptions are the most important meta tags and should be present on all pages.
    • These tags should also adhere to length best practices to ensure maximum effectiveness.
  • Internal Linking: Links between the pages on your site that help clarify their purposes and subject matter to LLMs.
    • We use a proprietary site crawling tool to gauge the quality of internal link networks and identify improvements.

On-Site GEO Criteria

On-Site Content includes the quality, authoritativeness, and trustworthiness of the material published on your website. This group includes:

  • Clear Brand Bio: A clearly articulated explanation of your brand, its offerings, value proposition, and more that LLMs can learn to associate with your brand name very closely.
    • A dedicated About page should serve as the central location for information about your brand and your clearly-written brand bio.
    • The brand name should be used consistently on your About page to reduce any confusion.
    • The brand bio should provide rich, meaningful details about the brand beyond slogans or vague phrases.
    •  The brand bio language should also be exactly repeated or closely echoed on other core pages across the website.
  • Social Proof and Authorship: Content on your website that demonstrates your real-world impact and reputability.
    • Social proof material should be used across the site to back up claims and reinforce the brand’s reputation.
    • Author bios should be published for all key staff to whom blog posts and thought leadership are attributed.
    • These author bios should include rich details that demonstrate real-world expertise.
    • The attributed authors should also be real people in your organization—use our Author Scorecard to bolster the entity strength of your brand’s key thought leaders.
  • Security and Compliance: The website should be technically secure and compliant to ensure trustworthiness.
    • HTTPS protocol is essential for maintaining trust and performance today.
    • Privacy policy and compliance statements also show LLMs and search engines that your brand is responsible, proactive, and trustworthy.
  • Content Quality: The content on your website must simply be worth sharing in order to gain traction in AI search results.
    • We use our own On-Site Content Scorecard to gauge the quality of content and identify actionable improvements.

Off-Site Visibility

Off-Site Visibility refers to all the ways that your brand is referenced on other websites and platforms, particularly those that LLMs are known to frequently reference when generating responses. This group includes:

  • Search Engine Presence: The brand should have a robust presence on multiple key search platforms.
    • An active Google Business Profile is among the most important places to directly provide up-to-date brand information to search engines and LLMs.
    • The Google Business Profile should include essential contact and description information as well as other rich details that further demonstrate the brand’s reputability.
    • The website should be indexed by Bing, which is the underlying search index used by ChatGPT.
    • Any critical errors flagged by Bing’s Search Console tools should also be resolved to ensure consistent visibility on that platform.
    • A presence on Wikipedia will further boost the brand’s visibility as a known entity in its space.
  • Social Media Presence: LLMs take note of social media platforms to inform their understandings of brands as active entities.
    • Social profiles should be linked directly from the brand’s website.
    • Social profiles should include consistent contact information.
    • LinkedIn is particularly important for business brands.
    • A brand’s LinkedIn profile should closely echo its core brand language, include rich details, link back to the website, and actively engage on the platform.
    • Any other brand social profiles should also clearly echo the brand’s core language and identity.
  • Industry/Network Presence: Brands should actively engage with other players and publications in their sectors to demonstrate authority and trustworthiness.
    • Brands should have active industry presences, which can take several forms.
    • Any official technology or marketing partners should link to the brand’s website.
    • Other industry peers, collaborators, and events should also link to the brand’s website.
    • Brands should ideally receive links from the top industry websites and publications that LLMs rely on to generate responses.

Author GEO Scorecard Criteria

The criteria in Author GEO Scorecards are broken down into two key categories and several subcategories.

On-Site Presence

On-Site Presence refers to how well-represented the author is on the brand’s website. This is where LLMs will first learn about the author as an entity and relate them to the brand.

  • Author Bio: Dedicated pages or sections of websites clearly labeled as author bios serve are the most effective tool for putting authors on the radar of LLMs.
    • The author needs a dedicated bio page with a unique URL.
    • The author bio should contain rich details that convey expertise and experience.
    • The author bio should ideally link out to one or more social profiles.
    • Author bio pages should include ProfilePage and Person schema markups to clearly explain their purpose to LLMs and search engines.
    • The Person markup should contain rich details that further enhance LLM’s understanding of the author as a distinct entity.
  • Attribution: Content on the brand’s website should be clearly attributed to the author as a thought leader.
    • Blog posts should be explicitly attributed to the author in a way that’s legible to both users and web crawlers.
    • The author should be listed on a meaningful number of blog posts to increase LLM awareness.
    • Author sections or bylines should link to dedicated author bio pages.
    • Blog posts should be reinforced with appropriate content schema to ensure LLMs understand their purposes.
    • The brand’s website should ideally allow readers to easily see all posts attributed to an author.

Off-Site Presence

An author’s Off-Site Presence demonstrates their position as a reputable (and cite-able) thought leader to LLMs and search engines.

  • Social Media Visibility: LLMs take note of social media platforms to inform their understandings of authors as active entities.
    • B2B authors should have dedicated LinkedIn profiles.
    • LinkedIn profiles should contain rich details that convey experience, link back to the brand’s website, and actively engage on the platform.
  • Industry/Network Visibility: Authors should be cited as active thought leaders on other relevant websites in their sector to prove their authoritativeness.
    • Brands should have active industry presences, which can take several forms.
    • Any branded guest articles published on other websites should clearly attribute the author.
    • The author bios provided to partner websites should clearly echo or repeat the author’s core bio on the brand’s website.

Generative AI and LLMs are reshaping the future of search. GEO scorecards provide a clear roadmap to ensure your brand—and its key voices—are prepared for this shift.

By improving both the legibility and salience of your organization or thought leaders as distinct entities, the scorecards will help you build lasting relevance in the AI-driven digital landscape. They should give you a clear structure for identifying improvements and laying out solutions.

Are you ready to optimize your digital presence for the generative era? Please contact your Nexus account manager to ask about assessing your AI readiness with our new tools.

Not yet a client? We’d love to hear from you! Drop us a line to tell us a bit about your digital marketing needs.


 

Website Relaunch Guide for Nexus Clients

You’ve decided to do a site-wide overhaul, but aren’t sure how it will impact SEO. Never fear! We’ve put together a guide to walk you through the critical steps of relaunching your website. If you have specific questions about any of the steps in this list, your Account Manager will be happy to help.

What types of changes have an SEO impact?

Any change to the website has the potential to impact SEO — however, the biggest changes that can impact SEO performance are changes to the parts of the site Google can “read.” We’ll explain a few of the key ones here and how they impact SEO:

URL changes

This is the single biggest thing that can impact your SEO. Your page’s URL is like the page’s name or identity in Google’s mind. If you change the URL without properly redirecting, it would be like handing someone a copy of The Great Gatsby that you had retitled The Roaring 20s Were Wild without letting them know. When their other friends recommend The Great Gatsby (or, in SEO terms, when other sites link to the old URL without a redirect in place), your book recipient wouldn’t know it was the same book you gave them. We want to avoid that!

Changes to H2s,H3s, or image alt text

This can have a negative impact on your best-performing pages, as these are what Google “reads” to understand what the page is about. To continue the book analogy, this would be like trying to understand a textbook without chapters, section headers, or captions. We want to preserve these page elements on the new site so that Google can continue to smoothly understand the site’s content.

Site speed and mobile-friendliness

Google increasingly prioritizes sites that load quickly and are usable for searchers on mobile. Any site relaunch should take the technical performance of the site into account.

Changes that are less important for SEO

Some website elements can provide a better or worse customer experience but have very little impact on SEO. These types of changes include:

  • Using a new blog template (assuming URLs and text formatting is preserved)
  • Adding a chatbot
  • Adding additional calls to action

What needs to be done before the new website goes live?

Set up your robots.txt correctly

After arriving at a website but before spidering it, the search crawler will look for a robots.txt file. If it finds one, the crawler will read that file first before continuing through the page. Because the robots.txt file contains information about how the search engine should crawl, the information found there will instruct further crawler action on this particular site. If the robots.txt file does not contain any directives that disallow a search crawler’s activity (or if the site doesn’t have a robots.txt file), it will proceed to crawl other information on the site.

Read more

Ensure you have a sitemap

You can use an XML sitemap to make sure Google can find and crawl all pages you deem essential on your website. An XML sitemap contains all the important pages of a site to help Google determine its structure.

Read more

Create a redirect plan

Determine the new location for all existing pages on the website, so you can put redirects into place after pushing the new website live. Redirects will prevent any loss of existing online authority during the relaunch process.

Read more

Transition tracking and plugins

Bring over any tracking codes or plugins to the new website such as:

  • HubSpot forms or integrations
  • Google Tag Manager
  • Google Analytics (Universal Analytics and/or GA4)
  • Etc.

What needs to be done immediately following the website relaunch?

Check all 301 redirects

Double-check that all 301 redirects are functioning correctly to prevent any loss of online authority or 404 errors. This is the most important step to preserving SEO performance, so don’t skip it!

Ensure noindex and nofollow tags are removed

View your website’s source code to ensure noindex or nofollow meta tags are removed to prevent indexing or crawling issues. This ensures pages can seamlessly show up in search results pages, and that SEO “link juice” is passed correctly through links around the site.

Reindex pages via Search Console

Submit core product and content pages for indexing via Google Search Console to speed up the re-indexing process.

Double-check how Google views your pages

Google provides free tools which measure the speed of a webpage and how it will be rendered by Google’s search crawler. Run your website pages through these tools to identify any page speed issues after your website goes live.

Read more

  • We recommend Google Lighthouse. Learn more about this tool here.
  • Google Search Console can also give you more information about how Google views your page performance, mobile-friendliness, and indexability.

Monitor for issues

Check the website regularly for the first 2 weeks after it goes live to identify any issues that arise during the relaunch process such as:

  • Tracking issues in Google Analytics or external tools
  • Crawl errors in Moz or Google Search Console
  • Indexing issues in Google Search Console
  • Potential manual actions in Google Search Console
Complete guide to SEO for nonprofit organizations

SEO for Nonprofits: Quick Start Guide

A user does a quick Google search for a program or service that your nonprofit provides.

What if your nonprofit was the very first thing they see? 

Search engine optimization (SEO) isn’t just for big for-profit brands—any organization that depends on reaching online audiences to promote its programs, services, and products can benefit from an SEO strategy.

Yes, that includes nonprofit organizations! In 2023, NP Tech for Good found that just 37% of nonprofits have dedicated SEO strategies. Considering the long-term value that effective SEO generates, this is a huge missed opportunity for the sector and communities around the world.

SEO is completely learnable and built on straightforward technical and marketing concepts. We’ll cover them all here:

 

Why take our advice? Nexus Marketing has been helping mission-driven brands grow their online visibility and demand generation for a decade now.

In that time, we’ve seen tons of SEO trends come and go. We know the steadfast best practices that drive real, sustained success, and our goal is to help more organizations cut through the clutter and buzz.

 


What is SEO?

Search engine optimization (SEO) is the process of technically maintaining your website and publishing high-quality, keyword-optimized content to help a website appear higher in organic search engine results.

Within the broader field of SEO, you’ll encounter some more specific practices:

  • Technical SEO: The practice of improving and maintaining the technical quality of your website so that it’s easily understood by search engines and provides positive user experiences.
  • Keyword strategy: The process of choosing strategically important keywords that your organization wants to rank highly for to achieve its goals.
  • Content strategy: The practice of creating and updating high-quality web content optimized for technical performance, keyword relevance, and user experience.

Quick context: Organic search results are any that are not paid ads (like the Google Ads you’re likely used to seeing). Search engine results pages are often called SERPs, which we’ll use in the rest of this guide.

What are the Goals of SEO?

Organizations of all types and sizes use SEO strategies to rank higher for their target keywords. By ranking higher, they can:

  • Generate more demand and leads for their programs, services, and products
  • Increase traffic and engagement from qualified online audiences
  • Grow their organization’s online visibility and brand recognition

Spoiler Alert: Effective, ongoing SEO has a powerful flywheel effect.

In other words, when your website is a trusted source of high-quality content, it’s more likely to rank higher for a wider range of keywords, further growing your visibility (and incoming customers).

Here’s an example: One of our clients ranked highly for 5 keywords at the start of our partnership. They now rank for 187 of their most important keywords—Google was ready to trust and amplify their brand but needed some nudging (and a stream of fresh, high-quality content)!

Signup for the Nexus newsletter here for more breaking SEO news in your inbox.


Why SEO Matters for Nonprofits

SEO is a smart investment for many nonprofit organizations for several reasons. These include:

Key benefits of SEO investment for mission-driven organizations

  • When done well, it offers a high ROI.
    • SEO is relatively low-cost compared to other marketing channels. It’s possible to make big SEO gains for free when you follow best practices, although many organizations partner with SEO agencies to reduce workload and enhance their results.
    • Another reason SEO offers such a high ROI is that it allows you to target highly qualified audiences. If someone searches for a niche service or program you offer, SEO ensures your nonprofit reliably appears front and center.
    • Compared to pay-per-click online ads, SEO tends to offer the better ROI—between roughly 500% and 1,300%. The results of an effective SEO strategy increase over time, but its fixed costs do not (unless you want to really increase your SEO activities).
  • SEO drives long-term results and brand awareness.
    • SEO is truly a growth investment. As mentioned above, an effective SEO strategy acts like a flywheel—attracting more attention and achieving higher rankings as your website’s authority grows. This kind of organic growth is a powerful marketing force that will establish your nonprofit as a go-to resource in its field.
  • It results in all-around better websites.
    • SEO teaches us to be more thoughtful and strategic about how we use our websites as marketing and engagement tools. When you prioritize SEO and follow a robust content strategy, you’ll create a technically polished website and a library of high-quality web content.
    • These across-the-board improvements make stellar impressions on visitors, no matter how they found your website. Give them a helpful, positive experience, and they’re more likely to stick around and learn more about your nonprofit’s offerings.

TLDR: Like other mission-driven organizations, nonprofits often have tight or inflexible budgets.

SEO offers a lower-cost, higher-ROI way to drive sustained marketing results and increase brand awareness.

 

Digital Advertising vs. SEO for Nonprofits?

Organic search SEO is often weighed against paid search ads, with many nonprofits opting to increase their ad spend rather than launch an SEO strategy.

Is there one right option? No, the nonprofit sector and organizations’ revenue streams are too diverse to generalize about optimal strategies.

However, for some types of nonprofits, SEO is a major missed opportunity. It’s an ideal way to build awareness and demand for programs, services, and products that generate revenue. It’s not a great long-term choice for generating fundraising dollars.

We’ve gathered a few salient points from the most recent M+R Benchmarks Report (our favorite source for up-to-date insights on the state of nonprofit digital marketing):

  • 44% of site visits to nonprofits in the study came from organic traffic (i.e. not from ads, email, social media, or other channels).
  • Nonprofit digital ad spending increased by 13% in 2023.
  • Among surveyed nonprofits, 61% of all ad spend was dedicated to direct fundraising. Only 10% went to lead generation.
  • The only advertising channel where nonprofits decreased average spend in 2023 was Meta/Facebook.
  • The average cost to generate a lead (non-fundraising revenue) through advertising was $3.33.
    • Digging deeper by advertising channel, the report found huge variances in cost-per-lead by channel:
      • Google/YouTube ads: $14.07 per lead
      • Meta ads: $4.44 per lead
      • TikTok ads: $49.28 per lead (!)

The story is different for every nonprofit and mix of revenue streams. But looking at those last numbers, it’s clear that for many organizations there are much more cost-effective channels (like SEO) for generating leads. Looking at you, social media ads.

Here’s how the report summed it up:

There remains enormous untapped potential for many nonprofits. Continuing to expand audiences, executing thoughtful strategy, and making every message matter are the keys to growth.”


Essential Points to Remember

There are a few big-picture points to keep in mind to succeed with SEO for your nonprofit. Here are the essential reminders that we often discuss with our SEO clients:

  • SEO is a long game. You might see fast results (and we often do), but the biggest impact comes in the months and years after you’ve implemented and maintained an SEO strategy.
  • It’s an iterative process. Unlike ads, there’s no need to get your SEO strategy and content 100% perfect the first time! Google constantly recrawls content to check for quality, so you have endless opportunities to study your results and improve.
  • Consistency and quality are key. SEO should be an ongoing priority to keep showing Google and readers that your website is worth paying attention to. Especially in the age of AI (more on this later), excellent content written for and by humans will reign supreme.
  • Understand your SEO objectives. Strategies derail when you focus on the wrong goals, like web traffic metrics. Search algorithms change constantly, some keywords see highly seasonal traffic patterns, and some keywords are just extremely competitive. There are many reasons why leading metrics will distract you from the real objective—generating leads.

Simply put, demand generation should be the overarching goal of SEO, not leading metrics like web traffic.

A Closer Look at SEO Goals for Nonprofits

For nonprofit organizations specifically, SEO is better for marketing some types of your offerings than others:

  • SEO is ideal for promoting:
  • Revenue-generating programs & services
  • Products that your nonprofit sells
  • Revenue streams that pay royalties
  • Annual events that attract broad audiences
  • SEO is not ideal for promoting:
  • Direct fundraising campaigns
  • Other ways to donate
  • Highly localized offerings
  • One-time or very limited events

When you focus your SEO strategy on scalable, sales-based revenue sources, you create a much clearer path to success. Think of it like this:

  • Fundraising is built on building awareness and carefully fostering relationships over time.
  • SEO puts your nonprofit front and center when users already know exactly what they’re looking for—a much shorter path to generating revenue.

While SEO can help build awareness of your mission and brand, perhaps eventually leading to donations if you capture users’ attention and contact information, the timeline of this ROI is extremely long. You’re much more likely to receive a donation from someone with a pre-existing relationship with your nonprofit.

But if you offer specific programs, services, and products that generate revenue for your mission, SEO is the key to reaching your target audiences efficiently.

We advise our clients that short-term or fundraising-based goals are better supported with other marketing channels like direct email outreach, paid ads, social media, or specialized local SEO services. In other words, SEO should be an ongoing, foundational marketing activity on which you layer additional channels and campaigns to support specific objectives.

Want an example of how SEO and other marketing strategies play well together? Check out our write-up of the top ways to integrate pay-per-click and SEO campaigns to drive success.


How SEO Works

With the context squared away, let’s get into the nitty-gritty—how does SEO work? How does a page go from unranked to dominating the SERP?

Here’s a condensed rundown of the basics of SEO:

A diagram of the very condensed SEO ranking process

1. Search engines like Google use crawler bots to explore the internet. They screen content, pick up on keywords and concepts, check out the links it includes, and log all of its contextual information as part of its algorithmic ranking system.

This process is called indexing. If a page cannot be indexed, it won’t appear in Google results and is likely the result of a technical issue with your website.

2. Google pays extra attention to links. When one website links to another, Google considers this a kind of vote of confidence, a little stamp of approval that says, “I trust this source enough to show it to my audience.” Over time, pages accrue backlink profiles of all the other pages on the internet that link to them.

3. Pages are analyzed and ranked for EEAT. EEAT stands for Experience, Expertise, Authoritativeness, and Trustworthiness. It’s a helpful shorthand for understanding how Google defines truly “helpful,” rankable content:

    • Experience. Does the page’s author and/or the website domain have relevant experience with the topic and a history of publishing content about related topics?
    • Expertise. Does the content demonstrate actual expertise, i.e. correct information, relevant details, helpful insights, anecdotes, and more?
    • Authoritativeness. Does the content have links from other high-quality pages across the internet, and are those links contextually relevant (that is, not spammy)? Does the website publish other helpful content?
    • Trustworthiness. Does the website come from a recognized brand, organization, or person? Does it provide transparent contact information? Has it been flagged for improper SEO practices in the past?

There’s some overlap between these concepts, but taken as a whole, they give us a reliable picture of the content Google wants to serve its users.

A combination of algorithmic and human scoring—from real content reviewers—is used to gauge how highly a web page should rank and for which keywords. 

Google also uses AI-based natural language processing systems to interpret content and map interrelated concepts, which has allowed it to better understand content quality over time.

Google’s ranking algorithm is notoriously complex and constantly changing, with hundreds of different ranking factors being tweaked, prioritized, and deprioritized over time. Historically, Google has been secretive about the exact makeup of the algorithm, but a recent leak (huge news in the SEO world!) gave us more direct insight into its current ranking factors than ever before.

 

4. When users search keywords or longer phrases, Google delivers a mix of content. Google makes assumptions about the user’s intent from the keyword—what they’re trying to accomplish with their search—which informs the mix of SERP features that it delivers.

These always include organic results, pages that have organically demonstrated their EEAT to Google. Most SERPs also include pay-per-click (PPC) ads, which are indicated with “Sponsored” taglines.

SERPs usually also include features designed to quickly provide answers and satisfy that particular user intent.

The biggest new SERP features to be aware of are AI Overviews (more on these below), but other common features include:

  • Featured Snippets
  • Discussions and Forum listings
  • Image results
  • People Also Ask suggestions
  • Product carrousels
  • News story carrousels
  • Local business listings
  • And many, many more

Google scrapes relevant content to populate these SERP features. This is usually an indication of high quality. If your page gets highlighted in a Featured Snippet, you’ll secure even more valuable SERP real estate!

 

5. User engagement signals impact the ranks over time. Based on how users engage with the results on SERPs, Google’s ranking algorithm refines its inferences and makes adjustments over time.

When Google users interact (or don’t interact) with results on SERPs, it generates a measurable user engagement signal. The most important examples include:

  • Clickthrough Rate (CTR) – The percentage of users who are exposed to your content on a SERP and click through to view it.
  • Bounce Rate – The percentage of users who arrive on your site but immediately leave without interacting or scrolling further.
  • Time on Site – The amount of time a user spends on your website after clicking through from a SERP and before navigating back.

These metrics indirectly measure how well your content satisfies users’ queries and the search intent for that particular keyword.

Although Google has long denied that engagement metrics play central roles in the SEO ranking process, that story is changing. Many SEO experts predict that Google’s increased ability to understand content, engagement metrics, and their correlations will make engagement metrics more prominent parts of the ranking algorithm over time. The takeaway? User experience and content quality are prerequisites for success!

 

SERPs never stand still for long. In addition to user engagement signals, rankings can change for all kinds of reasons:

    • New competing content gets published
    • Older content on the SERP gets updated and improved
    • Other EEAT signals change (like a page’s number or quality of backlinks)
    • Or the Google algorithm gets updated to prioritize a slightly new balance of factors

It’s important to keep track of your SEO performance and identify slippages so that you can make targeted content improvements—we’ll explain this process in the playbook below.

6. Google comes to recognize some domains as more authoritative than others. As a website publishes more high-quality SEO-optimized content and accrues backlinks, Google will recognize that domain as a reliable source of helpful content about its core topics. It then gets prioritized in more SERPs—a powerful flywheel effect that amplifies your SEO success.

To measure a domain’s authoritativeness, SEO professionals use a variety of proprietary metrics. At Nexus Marketing, we’ve long relied on Moz’s Domain Authority score as a rough gauge for how well-established a website is in the eyes of Google.


TLDR: Google constantly screens content for quality, EEAT signals, and backlinks. Content is algorithmically ranked using complex mixes of hundreds of factors, including user engagement metrics.

Over time, Google recognizes domains for high-quality content about their particular topics and prioritizes them to rank for more keywords.


Key Elements of SEO-Optimized Content

Ok, so you understand how Google ranks content. In tactical terms, what are the specific elements that your organization’s content needs to catch Google’s attention? Good question.

The Nexus team spends all day thinking about, researching, and writing SEO-optimized content for our clients and partners. Here are our top recommendations and the specific elements we always include in SEO articles.

Our Top Advice for Creating SEO Content

Our three most important rules of thumb for creating effective SEO content:

  1. Satisfy the user intent. Understand what users want when they search your target keyword.
  2. Don’t clutter the content. Answer users’ questions without unnecessary fluff and create a positive experience.
  3. Offer real value, expertise, or something new—in the AI age, you have to go the extra mile to stand out.

From these tips, you can probably tell that there is no one-size-fits-all SEO content template you can follow for SEO success. Stuffing keywords into a generic article and hitting publish may have worked once upon a time, but those days are long gone.

Users and Google alike want quality content from trustworthy sources. The length, structure, and complexity of your content should be tailored to the audience’s needs. If the keyword calls for a long, educational guide, that’s what you should create. If the keyword calls for very short definitions and quick bits of information about a product or service, create that content.

Elements to Optimize in SEO-Optimized Content

Even though there’s no single template for SEO content, there are specific technical elements that any web content intended to rank should include. The most important of these are:

The key elements of an SEO-optimized web page

  • The page’s meta title and H1 heading (which may not be the same—always worth checking) should include the page’s primary target keyword.
  • The page’s meta description, or the short excerpt displayed on SERPs, should include a relevant keyword and entice users to click.
  • Other H2 and H3 headings should include a mix of natural keyword variants and organize the content in a logical way.
  • An optimized URL that isn’t too long and includes a relevant keyword that Google can quickly recognize.
  • Alt text for any graphics included in the content that briefly describes what the graphics represent.
  • Content should ideally include links to other relevant content on the same domain and reputable external websites.
  • The page’s and website’s design should create positive desktop and mobile viewing experiences.

Want to see these SEO-optimized content elements in action? Look around you! This very page follows SEO best practices for keyword optimization, user experience, and mobile usability.

Or, check out a comprehensive list of all the content tactics and technical elements that we include in SEO-optimized client content in this complete comparison guide.


SEO for Nonprofits in the AI Age

The rise of generative AI has been a seismic shift for the marketing world, and especially for SEO. The introduction of AI Overviews directly in SERPs has probably shaken up the industry more than any other update in decades.

AI overviews SERP diagram

However, anytime you search “AI in [insert industry here]” to learn more, you’re likely to see a slew of dramatic editorials and conflicting claims. It’s the same in the SEO space, and it’s more confusing than helpful for newcomers.

We want to help you cut through that clutter so you can better understand the real, current state of SEO in the AI age before further investing in it for your nonprofit.

We’ve already written a few guides that spell out our positions on the implications of AI on SEO:

Misusing or misunderstanding AI can create all kinds of risks for your nonprofit’s website. If you don’t have time to read these articles, we hope you take away these key points:

  • SEO isn’t going anywhere, but it is adapting to a rapidly changing search landscape.
  • Do not use AI to fully write website content intended to rank. It will not offer the same value, originality, experience, and human touch that other content will, and Google will know.
  • The introduction of AI Overviews on SERPs means that full-funnel content strategies are more important than ever. This means creating content that covers more specific topics and keywords instead of focusing only on those with very high search volume. Remember, attracting truly qualified audiences drives much more value than simply attracting large audiences.
  • Try to create “information gain” in your nonprofit’s web content whenever possible. What are the unique insights and positions that only your organization can offer? This is the valuable content that AI will never be able to replicate.

Curious what an AI-savvy SEO strategy would look like for your nonprofit? Get in touch and let’s chat about it.


Your Nonprofit’s First SEO Playbook

Ready to get started? Here are the core steps for launching an SEO strategy for your nonprofit for the first time.

The key steps of launching an SEO strategy for the first time, detailed below

1. Check your site’s technical health.

Start with a quick website check-up:

For complete coverage and diagnostics, we recommend conducting a full technical SEO audit. Please contact us to learn more about this process and what it entails.

2. Define your objectives.

What are the core organizational objectives that you want to accomplish with SEO?

Remember, these should revolve around demand generation. Is there a particular offering or aspect of your nonprofit’s operations that you want to focus on first? These might include:

  • Selling more of a specific product or service you offer
  • Promoting a revenue-generating program
  • Securing more registrants for a broadly appealing annual event

Under these objectives, you’ll set more tactical goals, like reaching Page 1 ranks for a certain number of your target keywords or increasing conversions on a specific landing page by X%.

3. Determine your nonprofit’s first target keyword.

Based on your most important objective, choose your first target keyword to pursue.

Ideal keywords for quick wins live in the “Goldilocks Zone” of high demand and low competition. This means it’s a topic searched by qualified leads without a ton of other high-authority websites crowding the SERPs with standout content. Writing a stellar article that educates this audience and introduces your offering can drive value relatively quickly.

SEO tools often have their own proprietary methods of gauging a keyword’s competitiveness. Moz’s Keyword Explorer is one of the easiest to use.

But you know your space (and your competitors and peer organizations), too—reviewing the existing SERPs of potential keywords can also give you a quick idea of who’s pursuing them and the caliber of content you’ll be up against.

Reminder: Don’t try going after a broad, high-traffic keyword yet. In many cases, these are the most competitive terms to rank for.

More specific keywords searched by users who are already lower in the sales funnel will give you the faster wins and momentum your strategy needs!

SEO agencies can help you lay out a more comprehensive keyword strategy and roadmap based on your objectives and the competitiveness of your space. This is one of the first steps that we take with new clients here at Nexus. Thorough upfront keyword research pays off!

4. Develop a user-centric content strategy.

Outline an article that will help you rank for your target keyword. You may already have an article that could rank if you update and improve it!

We recommend following these steps to sketch out a winning content strategy:

Review the SERP for the target keyword and read the content that’s already ranking. What does it include? What does it do well? How could your content go further?

Consider what the audience really wants when they search this keyword—quick answers, a thorough guide, or a product or service page?

Take a look at the additional topics and snippets that the SERP includes, and consider how you can include these topics to catch Google’s attention.

Write an enticing title that includes the target keyword and is between 50 and 60 characters long.

Outline the core topics and subtopics that the article will cover using a logical order of H2 and H3 headings. Make sure to include the keyword and natural variants throughout the headings.

Expand your outline with the same level of (or ideally, more) detail and background that other ranking content includes.

Identify spots to inject your nonprofit’s unique take using relevant data and donor and constituent stories.

 

5. Consider your conversion strategy.

Before finishing your outline, take a moment to carefully think through how you’ll ask readers to convert—take a specific action that supports your organizational objective.

Depending on the context, this target conversion action might be:

  • Purchasing your product
  • Contacting you to learn more about a service
  • Downloading a free digital resource
  • Registering for your annual event

Think about your audience, their goals for searching the target keyword, and how your offerings align with that user intent. Pinpoint sections in your outline where you can promote your offering and ask users to take action.

These calls-to-action (CTAs) are often formatted as buttons, banners, and branded graphics that catch the eye. However you handle your CTAs, make sure they link straight to a landing page where users can take the target action. Common landing pages include contact or signup forms, lead capture pages to collect email addresses, and specific product/service pages.

6. Write, publish, and index your content.

Now comes the fun part!

Draft your article, give it a short and intuitive URL that includes the target keyword, review your draft, and make revisions. Bonus points for engaging visuals and videos—users and Google appreciate them! Make sure that your article is also attributed to an author, ideally a real person at your nonprofit. A more generic byline simply listing your organization can also suffice.

Hit publish, and then head over to Google Search Console. Search your new article’s URL and “request indexing.” This will fast-track the indexing and ranking process for your content

7. Start accruing backlinks to your nonprofit’s SEO content.

Once your content is live, you can begin the process of building backlinks to it.

Remember: Backlinks help show Google that your content is trustworthy, a key component of quality and ranking power.

Start with internal links. Identify several other pages on your nonprofit’s website where a link to your new content would make sense and enhance the user experience.

Next come external links to your content from other websites. This is a diverse practice all on its own. Authority-building by securing backlink placements with external partners is a core part of our process here at Nexus. The most common ways to secure backlinks include:

  • Write short guest blog posts for other websites that include a link to your SEO content.
  • Find mentions of your nonprofit on other websites using a quote search operator, then reach out to those websites to request a link to your content.
  • Take the organic route by more generally building your brand’s visibility as it relates to that topic.
    • For example, social media posts and links don’t directly contribute to SEO success, but they do spread the word about your content and can encourage other websites to build links organically.

Over the years, building backlinks has seen a lot of practices and trends come and go.

There is such a thing as unethical and improper link-building.

Spammy websites may use shady practices to build tons of links to their content in comments, forums, and garbled AI-generated content. Do not use these practices, and don’t hire any SEO vendors that use them.

If it detects that a site is violating its spam policies, Google can issue manual actions. These will directly penalize a website and prevent it from ranking well in the future. Not to mention, Google algorithm updates increasingly combat these practices and the rise of spammy AI content head-on. Trying to take a shortcut will result in headaches, not success.

Instead, accrue backlinks organically. Good content naturally secures links as it travels the internet. Reach out to your actual partners and peers to ask for links and blogging opportunities. These natural-looking links are much more valuable and worth your time.

Building brand recognition is increasingly important for SEO, although often in an indirect way.

In the age of AI, Google pays extra attention to names and brands that it understands to be recognized, connected, and respected in their topic areas. Cross-blogging with other websites is one way to build your nonprofit’s brand, but any positive publicity online can help.

At Nexus Marketing, our extensive partnership network has been a core part of our clients’ successes.

By building relationships with hundreds of high-quality, recognized brands in the mission-driven space, we can plug our clients right into the action.

Other activities like industry speaking engagements, influencer partnerships, and various digital PR opportunities all build your brand’s profile, as well. We’ve even built out an entire community, NXUnite, dedicated to fostering these connections between nonprofits, associations, businesses, and their audiences!

 

8. Track and analyze your page’s performance.

As you continue building links and your brand’s visibility, keep track of how your content is performing.

If you’ve invested in a dedicated SEO tool or professional SEO services, this is easy. You can access performance reports or receive them straight from your SEO agency—check out how we handle reporting with easy-to-use dashboards.

On your own, you can also use Google Search Console and Google Analytics to track your content’s visibility, traffic, and more. Just remember to dig deeper than topline numbers. Actual conversions—the number of users who take your target conversion action—are ultimately the most important metric for success.

This is why it’s essential to have a clear conversion strategy on your SEO pages. When you understand exactly what you’re asking readers to do and link your CTAs straight to the place to take action, you can easily measure clickthroughs to that landing page and the number of form completions.

9. Make improvements over time.

Finally, take the insights you’ve learned from keyword research, the content creation process, and your page’s performance metrics to make improvements over time.

It’s a good idea to regularly revisit your SEO content to audit its performance and compare it to fresher content on the SERP. We typically schedule these kinds of “refresh” activities for our clients because Google highly values fresh, actively maintained content. This is also when you can make improvements to your conversion strategy if needed.

Congrats! If you’ve followed along, you’ve just rolled out a preliminary SEO strategy for your nonprofit.

The beauty of this process is that it’s so easily repeatable. You just need the capacity to make research, content creation, and data analysis part of your ongoing marketing practices—which is why so many brands choose to partner with SEO agencies.


Learn key takeaways and next steps coming out of the recent Google leak.

Hiring an SEO Agency for Your Nonprofit

Organizations of all shapes and sizes hire SEO agencies to handle the ongoing and day-to-day work of running an SEO strategy.

Successful strategies take dedicated time and effort, which is why they’re often postponed by busy organizations. Plus, SEO is a long-term strategy—it takes time to reap the full benefits—so faster marketing channels may receive attention first.

SEO agencies bring specialized experience and technical know-how that most nonprofits don’t have in-house. 

Working with experts is the most effective way to get an SEO strategy off the ground, especially when they offer:

  • Technical SEO audits
  • Custom content creation
  • Link-building services
  • Networks of relevant partners in your industry
  • Additional PR opportunities for your brand

These comprehensive services can support the whole lifecycle of your nonprofit’s SEO strategy, turning it from a time-consuming activity for your team to a revenue-generating channel that runs in the background. The right vendor will work with you to develop a custom strategy, maintain the health of your website, and let you be as hands-off (or hands-on) as you want.

So how do you hire one? We recommend these general steps:

As you can tell from this guide, the world of SEO services and practices is diverse.

Different agencies offer a wide variety of services, ranging from full custom SEO engagements and content creation to periodic technical check-ins. Consider the scale of support you want.

Also, consider your timeframe—ongoing strategy execution (recommended for long-term SEO success) or one-time projects (which can work if you have very specific needs). Keep in mind that SEO takes time to bear fruit. Overnight results are not likely.

Learn more about our SEO client engagements to get a sense of the range of services and options available.

Do you have specific organizational objectives that you want to accomplish with SEO?

Or do you simply know that it’s a neglected channel in your nonprofit’s marketing strategy?

Either answer is fine! It’s useful to understand your reasons for investing in SEO before getting in touch with vendors. This will ensure you both come to the table with clear expectations about your needs and the best potential solutions.

Most SEO agency services are paid monthly, similar to other marketing and advertising services.

Although you may ultimately budget a total annual or quarterly spend depending on the terms of your contract with an agency, they typically charge an hourly rate for their services. You’ll purchase a set number of hours for your engagement to be delivered each month, with your total cost based on the hourly rate and projected over the course of the engagement.

This means your monthly budget for SEO will be the most helpful financial number to bring into the research and vetting process.

Now it’s time to start researching potential SEO vendors.

Google searches, chats with peers in other organizations, and calls for recommendations on LinkedIn are all reliable starting points.

Our top recommendation for nonprofits:

Look for SEO vendors specialized in the mission-driven space.

The nonprofit space is distinct from the for-profit B2C and B2B worlds. Your audience has different needs and interests than generalist services will likely be able to satisfy. Link- and brand-building, essential for sustained SEO success, will also be challenging for generalist agencies.

Look for agencies that have:

  • Experience serving nonprofits and other mission-driven organizations
  • A track record of creating winning SEO content related to your industry
  • Networks of connections in your space to facilitate truly valuable link-building and PR opportunities

(Quick note: We check all these boxes, and we’d love to chat!)

When you have a shortlist of candidates, look at their track records. Check out things like:

  • Client reviews and testimonials
  • Case studies about their other client engagements
  • Their history and adaptability—for example, dynamic agencies should be talking about AI right now!

Now, reach out to your top options by requesting information about their services or how they’d support your organization.

At this point, agencies will likely walk you through their approach to SEO and case studies of their past successes with clients. This is also the time to ask questions.

Note that the full process of learning more, looping in the relevant stakeholders, and securing buy-in may take a while and require multiple meetings. The right agency will be happy to adapt and make sure you’re getting all the information you need!

Once you’ve chosen an SEO agency, ask for a more formal outline of the proposed engagement, its terms, and the cost.

The process of discussing the contract’s terms and making adjustments may take some time, but keep in mind that SEO is a long-term marketing investment—it’s always worth ensuring you’re happy with your new partnership!

Congrats! Your SEO strategy is about to take flight. But first, your SEO agency will likely have some onboarding steps and requests for you to take care of.

These typically include providing marketing and branding assets, answering more in-depth questionnaires about your lead generation activities and goals, and granting backend access to your website.

 

Why Nexus Marketing Stands Out

Nexus Marketing is the leading SEO agency in the mission-driven space.

We’ve helped diverse organizations and businesses thrive online, reach the right audiences, and build powerful brands for a decade now. Check out our case studies!

What sets us apart? Deep expertise in mission-driven subject matter and extensive, organic connections in the space. 

Plus, we offer a full range of additional content creation and PR opportunities to take your brand’s online visibility to the next level. Between custom email and video production, our influencer marketing program, and constant industry speaking opportunities, we’ve got you covered. These options allow you to drive both short- and long-term ROI, unique among SEO agencies.

Please contact us or learn more about our approach. Tell us about your nonprofit’s demand generation goals, and we’ll lay out a plan to reach them.

Nexus Marketing logo

 


Learn More about SEO: Recommended Resources

Want to learn more about SEO for nonprofits? Check out our recommended resources:

Finally, don’t hesitate to reach out to us with any questions. Curious about anything covered in this guide? Have a unique SEO challenge in mind? We’re always happy to chat about SEO and the latest trends!

Learn the basics of SEO for associations with this complete guide

SEO for Associations: Free Strategy Playbook

A user does a quick Google search for a training service or professional certification they need.

What if your association was the very first thing they see? 

Search engine optimization (SEO) isn’t just for big for-profit brands—any organization that promotes its programs, services, and products to online audiences can benefit from an SEO strategy. Yes, that includes associations!

There’s a common misconception that SEO involves some kind of wizardry to achieve top rankings on search engines. Far from it.

SEO is built on straightforward technical and marketing concepts. Master them, put them into action, and you’ll build a solid SEO foundation for your association in no time. We’ll cover them all here:

 

Why take our advice? Nexus Marketing has been helping mission-driven brands grow their online visibility and demand generation for a decade now.

In that time, we’ve seen tons of SEO trends come and go. We know the steadfast best practices that drive real, sustained success, and our goal is to help more organizations cut through the clutter and buzz.

 


What is SEO?

First, the basics. Search engine optimization (SEO) is the process of technically maintaining your website and publishing high-quality content to appear higher in organic search engine results.

Within the broader field of SEO, you’ll encounter related sub-fields of more specific practices. These include:

  • Technical SEO: The practice of improving and maintaining the technical quality of your website so it offers positive user experiences and search engines understand it.
  • Keyword strategy: The process of choosing strategically important keywords that your organization wants to rank highly for to achieve its marketing goals.
  • Content strategy: The practice of creating and updating high-quality web content that’s optimized for technical performance, keyword relevance, and user experience.

Quick context: Organic search results are any that are not paid ads (like the Google Ads that you’re likely used to seeing). Search engine results pages are often referred to as SERPs, which we’ll use in the rest of this guide.

What are the Goals of SEO?

Organizations of all types and sizes use SEO strategies to rank higher for their target keywords. By ranking higher, they can:

  • Generate more sales leads for their products and services
  • Increase traffic and engagement from qualified audiences
  • Grow their online visibility and brand recognition

Spoiler Alert: Effective, ongoing SEO has a powerful flywheel effect.

In other words, when your website is trusted as a source of high-quality content, it’s more likely to rank higher for a wider range of keywords, further growing your visibility (and incoming sales leads).

Here’s an example: One of our clients was an early member of our free partnership program to receive high-quality content from the Nexus team.

Since joining as a full SEO client, they’ve quickly been able to put their library of content to work for their brand. Clickthrough rates increased by 118% in just 6 months, and their website now ranks on Page 1 for 32 high-priority keywords! Check out the case study to learn more.

Looking for more SEO and marketing tips? Signup for the Nexus email newsletter here for expert tips in your inbox.


Why SEO Matters for Associations

SEO is a smart investment for associations for several reasons:

Key benefits of SEO investment for mission-driven organizations

  • When done well, it offers a high ROI.
    • SEO is relatively low-cost compared to other marketing channels. It’s possible to make big SEO gains for free when you follow best practices, although many organizations partner with SEO agencies to reduce workload and boost their results.
    • Another reason that SEO offers such a high ROI is that it allows you to target highly qualified audiences. If someone searches for a niche training program in a specific industry, SEO ensures your association reliably appears front and center.
    • Compared to pay-per-click online ads, SEO generally offers a better ROI—between roughly 500% and 1,300%. The results of an effective SEO strategy increase over time, but its fixed costs do not (unless you want to really increase your SEO activities). Ads incur a cost with each click, meaning strategy mistakes are costly.
  • It drives long-term results and brand awareness.
    • SEO is truly a growth investment. As mentioned above, an effective SEO strategy acts like a flywheel—attracting more attention and achieving higher rankings as your website’s authority grows. This kind of organic growth is a powerful marketing force that will establish your association as a go-to resource for all things related to your industry or niche.
  • It results in all-around better websites.
    • SEO teaches us to be more thoughtful and strategic about how we use our websites as marketing and engagement tools. When you prioritize your SEO and follow a robust content strategy, you’ll have a technically polished website and a library of high-quality web content.
    • These across-the-board improvements make stellar impressions on visitors, no matter how they found your website. Give them a helpful, positive experience, and they’re more likely to stick around and learn more about your association.

TLDR: Like other mission-driven organizations, associations often have tight budgets. SEO offers a lower-cost, higher-ROI way to drive sustained marketing results, increase brand awareness, and create better user experiences.


Essential Points to Remember

To succeed long-term with SEO, you need to keep a few North Stars in mind. Here are the essential reminders that we often discuss with our SEO clients:

  • SEO is a long game. You might see fast results (and we often do), but the biggest impact comes in the months and years after you’ve implemented and maintained an SEO strategy.
  • It’s an iterative process. Unlike ads, there’s no need to get your SEO strategy and content 100% perfect the first time! Google constantly recrawls content to check for quality, so you have endless opportunities to study your results and improve over time.
  • Consistency and quality are key. SEO should be an ongoing priority to keep showing Google and readers that your website is worth paying attention to. Especially in the age of AI (more on this later), excellent content written for and by humans will reign supreme.
  • Understand your SEO objectives. Strategies can easily derail when you focus on the wrong goals, like web traffic metrics. Search algorithms change constantly, some keywords see highly seasonal traffic patterns, and other keywords are just extremely competitive. There are all kinds of reasons why leading metrics will distract you from the real objective—generating leads.

Simply put, demand generation should be your goal, not leading metrics like web traffic.

A Closer Look at SEO Goals for Associations

Keep in mind that SEO is better for marketing some types of your association’s offerings than others:

  • SEO is ideal for promoting:
  • Certifications & training products
  • Memberships
  • Tools & resources like job boards
  • Recurring events
  • SEO is not ideal for promoting:
  • One-time events
  • Fundraising campaigns
  • Raising local awareness
  • Most merchandise

When you focus your SEO strategy on these kinds of recurring or ongoing revenue sources, you create a much clearer path to success.

We advise our clients that short-term, one-time, or highly localized goals are better supported with other marketing channels like direct email outreach, paid ads, social media, or specialized local SEO services. In other words, SEO should be an ongoing, foundational marketing activity on which you can layer additional channels and campaigns as needed to support specific objectives.

Want an example of how SEO and other marketing strategies play well together? Check out our write-up of the top ways to integrate pay-per-click and SEO campaigns to drive success.


How SEO Works

With the context squared away, let’s get into the nitty-gritty—how does SEO work? How does a page go from unranked to dominating the SERP?

Here’s a condensed rundown of the basics of SEO:

A diagram of the very condensed SEO ranking process

1. Search engines like Google use crawler bots to explore the internet. They screen content, pick up on keywords and concepts, check out linked pages, and log its contextual information as part of its algorithmic ranking system.

This process is called indexing. If a page is unable to be indexed, it won’t appear in Google results and is likely the result of a technical issue that should be fixed.

2. Google pays extra attention to links. When one website links to another, Google considers this a kind of vote of confidence or a little stamp of approval that says, “I trust this source enough to show it to my audience.” Over time, pages accrue backlink profiles of all the other pages on the internet that link to them.

3. Pages are analyzed and ranked for EEAT. EEAT stands for Experience, Expertise, Authoritativeness, and Trustworthiness. While it’s a somewhat fuzzy concept, EEAT is a helpful shorthand for understanding how Google defines truly “helpful,” rankable content. Let’s take a closer look at these criteria:

    • Experience. Does the page’s author and/or the website domain have relevant experience with the topic and a history of publishing about related topics?
    • Expertise. Does the content demonstrate actual expertise, i.e. correct information, relevant details, helpful insights, anecdotes, and more?
    • Authoritativeness. Does the content have links from other high-quality pages across the internet, and are those links contextually relevant (that is, not spammy)? Does the website publish other helpful content?
    • Trustworthiness. Does the website come from a recognized brand, organization, or person? Does it provide transparent contact information? Has it been flagged for improper SEO practices in the past?

There’s some overlap between these concepts, but taken as a whole, they give us a reliable picture of the content Google wants to serve its users.

A combination of algorithmic and human scoring from real content reviewers is used to gauge how highly a web page should rank and for which keywords. 

Google also uses AI-based natural language processing systems to interpret content and map interrelated concepts, which has allowed it to better understand content quality.

Google’s ranking algorithm is notoriously complex and constantly changing, with hundreds of different ranking factors being tweaked, prioritized, and deprioritized over time. Historically, Google has been secretive about the exact makeup of the algorithm, but a recent leak (huge news in the SEO world!) gave us more direct insight into its current ranking factors than ever before.

 

4. When users search keywords or longer phrases, Google delivers a mix of content. Google will make assumptions about the user’s intent from the keyword—what they’re trying to accomplish with their search—which informs the mix of SERP features it delivers.

These always include organic results, pages that have organically demonstrated their EEAT to Google. Most SERPs also include pay-per-click (PPC) ads, which are indicated with “Sponsored” taglines.

SERPs usually also include a mix of other features designed to quickly provide answers and satisfy that particular user intent.

The biggest new SERP features to be aware of are AI Overviews (more on these below), but other common features include:

  • Featured Snippets
  • Discussions and Forum listings
  • Image results
  • People Also Ask suggestions
  • Product carrousels
  • News story carrousels
  • Local business listings
  • And many, many more

Google scrapes relevant content to populate these SERP features. This is usually an indication of high quality. If your page gets highlighted in a Featured Snippet, you’ll secure even more valuable SERP real estate!

 

5. User engagement signals impact the ranks over time. Based on how users engage with the results on SERPs, Google’s ranking algorithm refines its inferences and makes adjustments over time.

When Google users interact (or don’t interact) with results on SERPs, it generates a measurable user engagement signal. The most important examples include:

  • Clickthrough Rate (CTR) – The percentage of users who are both exposed to your content on a SERP and click through to view it
  • Bounce Rate – The percentage of users who arrive on your site from a SERP but immediately leave without interacting or scrolling further.
  • Time on Site – The amount of time a user spends on your website after clicking through from a SERP and before navigating back.

These metrics indirectly measure how well your content satisfies users’ queries and the search intent for that particular keyword.

Although Google has long denied that engagement metrics play central roles in the SEO ranking process, that story is changing. Many SEO experts predict that Google’s increased ability to understand content, engagement metrics, and their correlations will make engagement metrics more prominent parts of the ranking algorithm over time. The takeaway? User experience and content quality are prerequisites for success!

 

SERPs never stand still for long. In addition to user engagement signals, rankings can change for all kinds of reasons:

    • New competing content gets published
    • Older content on the SERP gets updated and improved
    • Other EEAT signals change (like a page’s number or quality of backlinks)
    • Or the Google algorithm gets updated to prioritize a slightly new balance of factors

It’s important to keep track of your SEO performance and identify slippages so that you can make targeted content improvements—we’ll explain this process in the playbook below.

6. Google comes to recognize some domains as more authoritative than others. As a website publishes more high-quality SEO-optimized content, keeps it updated over time, and accrues more backlinks, Google recognizes that domain as a reliable source of helpful content about its core topics. It then gets prioritized in more SERPs—a powerful flywheel effect that amplifies your SEO success.

To measure a domain’s authoritativeness, SEO professionals use a variety of proprietary metrics. At Nexus Marketing, we’ve long relied on Moz’s Domain Authority score as a rough gauge for comparing how well-established a website is in the eyes of Google.


TLDR: Google constantly screens content for quality, EEAT signals, and backlinks. Content is algorithmically ranked using complex mixes of hundreds of factors, including user engagement metrics.

Over time, Google comes to recognize domains for high-quality content about their particular topics and prioritizes them to rank for more keywords.

Learn key takeaways and next steps coming out of the recent Google leak.


Key Elements of SEO-Optimized Content

Ok, so you understand how Google ranks content. In tactical terms, what are the specific elements that your organization’s content needs to catch Google’s attention? Good question.

The Nexus team spends all day thinking about, researching, and writing SEO-optimized content for our clients and partners. Here are our top recommendations and the specific elements we always include in SEO articles.

Our Top Advice for Creating SEO Content

Our three most important rules of thumb for creating effective SEO content:

  1. Satisfy the user intent. Understand what users want when they search your target keyword.
  2. Don’t clutter the content. Answer users’ questions and create a positive experience.
  3. Offer real value, expertise, or something new—in the AI age, you have to go the extra mile to stand out.

From these tips, you can probably tell that there is no one-size-fits-all SEO content template you can follow for SEO success. Stuffing keywords into a generic article and hitting publish may have worked once upon a time, but those days are long gone.

Users and Google alike want quality content from trustworthy sources that’s tailored to the audience’s needs. If the keyword calls for a long, educational guide, that’s what you should create. If the keyword calls for very short definitions and quick bits of information about a product or service, create that content.

Elements to Optimize in SEO-Optimized Content

There’s no single template for SEO content, but there are specific technical elements that any web content intended to rank should include:

The key elements of an SEO-optimized web page

  • The page’s meta title and H1 heading (which may not be the same—always worth checking) should include the page’s primary target keyword.
  • The page’s meta description, or the teaser excerpt that gets displayed on SERPs, should also include a relevant keyword and entice users to click.
  • Other H2 and H3 headings should include a mix of natural keyword variants and logically organize the content.
  • An optimized URL that isn’t too long and includes a relevant keyword Google can quickly recognize.
  • Alt text for any graphics included in the content that briefly describes what the graphics represent.
  • Content should ideally include links to other relevant content on the same domain and reputable external websites.
  • The page’s and website’s design should create positive desktop and mobile viewing experiences.

Want to see these SEO-optimized content elements in action? Look around you! This very page follows SEO best practices for keyword optimization, user experience, and mobile usability.

Or, check out a comprehensive list of all the content tactics and technical elements that we include in SEO-optimized client content in this complete comparison guide.


SEO for Associations in the AI Age

The rise of generative AI has been a seismic shift in the marketing world, especially for SEO. The introduction of AI Overviews directly in SERPs has probably shaken up the industry more than any other update in decades.

AI overviews SERP diagram

However, anytime you search “AI in [insert industry here]” to learn more, you’re likely to see a slew of dramatic editorials and conflicting claims. It’s often the same in the SEO space, and it’s more confusing than helpful for newcomers.

We want to help you cut through that clutter so you can better understand the real, current state of SEO in the AI age before further investing in it for your association.

We’ve already written a few guides that spell out our positions on the implications of AI on SEO:

Misusing or misunderstanding AI can create all kinds of risks for your association’s website. If you don’t have time to read these articles, at least take away these key points:

  • SEO isn’t going anywhere, but it is adapting to a rapidly changing search landscape.
  • Do not use AI to fully write website content intended to rank. It will not offer the same value, originality, experience, and human touch that other content will, and Google will know.
  • The introduction of AI Overviews on SERPs means that full-funnel content strategies are more important than ever. This means creating content that covers more specific topics and keywords instead of focusing only on those with very high search volume. Remember, attracting truly qualified audiences drives much more value than simply attracting large audiences.
  • Try to create “information gain” in your association’s web content whenever possible. What are the unique insights and positions that only your organization can offer? This is the valuable content that AI will never be able to replicate.

Curious what an AI-savvy SEO strategy would look like for your association? Get in touch and let’s chat about it.


Your Association’s First SEO Playbook

Ready to get started? Here are the core steps for launching an SEO strategy for your association for the first time.

The key steps of launching an SEO strategy for the first time, detailed below

1. Check your site’s technical health.

Start with a quick website check-up:

For complete coverage and diagnostics, we recommend conducting a full technical SEO audit. Please contact us to learn more about this process and what it entails.

2. Define your objectives.

What are the core organizational objectives that you want to accomplish with SEO?

Remember, these should revolve around demand generation. Is there a particular offering or aspect of your association’s operations that you want to focus on first? These might include:

  • Boosting member recruitment
  • Selling more training products or services
  • Securing more registrants for your next annual event

Under these objectives, you’ll set more tactical goals, like reaching Page 1 ranks for a certain number of your target keywords or increasing conversions on a specific landing page by X%.

3. Determine your association’s first target keyword.

Based on your most important objective, choose your first target keyword to pursue.

Ideal keywords for quick wins live in the “Goldilocks Zone” of high demand and low competition. This means it’s a topic searched by qualified leads but without a ton of other high-authority websites crowding the SERPs with standout content. Writing a stellar article that educates this audience and introduces your offering can drive value relatively quickly.

SEO tools often have their own proprietary methods of gauging a keyword’s competitiveness. Moz’s Keyword Explorer is one of the easiest to use.

But you know your space (and your competitors and peer organizations), too—reviewing the existing SERPs of potential keywords can also give you a quick idea of who’s pursuing them and the caliber of content you’ll be up against.

Reminder: Don’t target a broad, high-traffic keyword just yet. In many cases, these are the most competitive terms to rank for.

More specific keywords searched by users who are already lower in the sales funnel will give you the faster wins and momentum that your strategy needs!

SEO agencies can help you lay out a more comprehensive keyword strategy and roadmap based on your objectives and the competitiveness of your space. This is one of the first steps that we take with new clients here at Nexus. Thorough upfront keyword research pays off!

4. Develop a user-centric content strategy.

Outline an article that will help you rank for your target keyword. Your association’s website may already contain an article that could rank if you update and improve it!

We recommend following these steps to sketch out a winning content strategy:

Review the SERP for the target keyword and read the content that’s already ranking. What does it include? What does it do well? How could your content go further?

Consider what the audience really wants when they search this keyword—quick answers, a thorough guide, a product or service page?

Take a look at the additional topics and snippets that the SERP includes, and consider how you can include these topics to catch Google’s attention.

Write an enticing title that includes the target keyword and is between 50 and 60 characters long.

Outline the core topics and subtopics that the article will cover using a logical order of H2 and H3 headings. Include the keyword and natural variants throughout the headings.

Fill in your outline with the same level of (or ideally, more) detail and background that other ranking content includes

Identify spots where you can inject your association’s unique take using relevant data and member stories.

 

5. Consider your conversion strategy.

Before finishing your outline, take a moment to carefully think through exactly how you’ll ask readers to convert—take a specific action that supports your organizational objective.

Depending on the context, this target conversion action might be:

  • Requesting information about joining your association
  • Downloading a free digital resource
  • Purchasing a product or service
  • Registering for your annual event

Think about your audience, their goals for searching the target keyword, and how your offering aligns with that user intent. Pinpoint sections in your outline where you can promote your offering and ask users to take action.

These calls-to-action (CTAs) are often formatted as buttons, banners, and branded graphics that catch the eye. But however you handle your CTAs, make sure that they link straight to a landing page where users can take the target action. Common landing pages include contact or signup forms, lead capture pages to collect email addresses, and specific product/service pages.

6. Write, publish, and index your content.

Now comes the fun part!

Draft your article, give it a short and intuitive URL that includes the target keyword, review your draft, and make revisions. Bonus points for engaging visuals and videos—users and Google appreciate them! Make sure that your article is also attributed to an author, ideally a real person at your association, but a more generic byline simply listing your association can suffice.

Hit publish, and then head over to Google Search Console. Search your new article’s URL and “request indexing.” This will fast-track the indexing and ranking process for your content

7. Start accruing backlinks to your association’s SEO content.

Once your content is live, you can begin the process of building backlinks to it.

Remember: Backlinks show Google that your content is trustworthy, a key component of quality and ranking power.

Start with internal links. Identify several other high-quality pages on your association’s website where a link to your new content would make sense and enhance the user experience.

Next come external links to your content from other websites. This is a diverse practice all on its own. Authority-building by securing backlink placements with external partners is a core part of our own process here at Nexus. The most common ways to secure backlinks include:

  • Writing short guest blog posts for other websites that include a link to your SEO content.
  • Finding mentions of your association on other websites using a quote search operator, then reaching out to those websites to request a link to your content.
  • Taking the organic route by more generally building your brand’s visibility as it relates to that topic.
    • For example, social media posts and links don’t directly contribute to SEO success, but they do spread the word about your content and can encourage other websites to build links organically.

Over the years, building backlinks has seen a lot of practices and trends come and go.

There is such a thing as unethical and improper link-building.

Spammy websites may use shady practices to build tons of links to their content in comments, forums, and garbled AI-generated content. Do not use these practices, and don’t hire any SEO vendors that use them.

Google can issue manual actions if it detects that a site is violating its spam policies. Manual actions penalize a website and prevent it from ranking well in the future. Not to mention, Google algorithm updates increasingly combat these practices and the rise of spammy AI content head-on. Trying to take a shortcut will result in headaches, not success.

Instead, accrue backlinks organically. Good content naturally secures links as it travels the internet. Reach out to your actual partners and peers to ask for links and blogging opportunities. These natural-looking links are much more valuable and worth your time.

Building brand recognition is increasingly important for SEO, although often in a somewhat indirect way.

In the age of AI, Google pays extra attention to names and brands that it understands to be recognized, connected, and respected in their topic areas. Cross-blogging with other websites is one way to build your association’s brand, but remember that any positive publicity online can help.

At Nexus Marketing, our extensive partnership network has been a core part of our clients’ successes.

By building relationships with hundreds of high-quality, recognized brands in the mission-driven space, we can plug our clients right into the action.

Other activities like industry speaking engagements, influencer partnerships, and various digital PR opportunities all build your brand’s profile, as well. We’ve even built out an entire community, NXUnite, dedicated to fostering these connections between nonprofits, associations, businesses, and their audiences!

 

8. Track and analyze your page’s performance.

As you continue building links and your brand’s visibility, keep track of how your content is performing.

If you’ve invested in a dedicated SEO tool or professional SEO services, this is easy. You can access performance reports or receive them straight from your SEO agency—check out how we handle reporting with easy-to-use dashboards.

On your own, you can also use Google Search Console and Google Analytics to track your content’s visibility, traffic, and more. Just remember to dig deeper than topline numbers. Actual conversions—the number of users who take your target conversion action—are ultimately the most important metric for success.

This is why it’s essential to have a clear conversion strategy on your SEO pages. When you understand exactly what you’re asking readers to do and link your CTAs straight to the place to take action, you can easily measure clickthroughs to that landing page and the number of form completions.

9. Make improvements over time.

Finally, take all of the insights you’ve learned from keyword research, the content creation process, and your page’s performance metrics to make improvements over time.

It’s a good idea to regularly revisit your SEO content to audit its performance and compare it to fresher content on the SERP. We typically schedule these kinds of “refresh” activities for our clients because Google highly values fresh, actively maintained content. This is also when you can make improvements to your conversion strategy if needed.

Congrats! If you’ve followed along, you’ve just rolled out a preliminary SEO strategy for your association.

The beauty of this process is that it’s so easily repeatable. You just need the capacity to make research, content creation, and data analysis part of your ongoing marketing practices—which is why so many brands choose to partner with SEO agencies.


Hiring an SEO Agency for Your Association

Associations hire SEO agencies to handle the ongoing and day-to-day work of running an SEO strategy.

Successful strategies take dedicated time and effort, which is why they’re often postponed by busy organizations.

SEO agencies bring specialized experience and technical know-how that most organizations don’t have in-house. 

Working with experts is the most effective way to get an SEO strategy off the ground, especially when they offer:

  • Technical SEO audits
  • Custom content creation
  • Link-building services
  • Networks of relevant partners in your industry
  • Additional PR opportunities for your brand

These comprehensive services can support the whole lifecycle of your association’s SEO strategy, turning it from a time-consuming activity for your team to a revenue-generating channel that runs in the background. The right vendor will work with you to develop a custom strategy, maintain the health of your website, and let you be as hands-off (or hands-on) as you want.

So how do you hire one? We recommend these general steps:

As you can tell from this guide, the world of SEO services and practices is diverse.

Different agencies offer a wide variety of services, ranging from full custom SEO engagements and content creation to periodic technical check-ins. Consider the scale of support you want.

Also, consider your timeframe—ongoing strategy execution (recommended for long-term SEO success) or one-time projects (which can work if you have very specific needs). Keep in mind that SEO takes time to bear fruit. Overnight results are not likely.

Learn more about our SEO client engagements to get a quick sense of the range of services and options available.

Do you have specific organizational objectives that you want to accomplish with SEO?

Or do you just know that it’s a neglected channel in your association’s marketing strategy?

Either answer is fine! It’s just useful to understand your reasons for investing in SEO before getting in touch with vendors. This will ensure you both come to the table with clear expectations about your needs and the best potential solutions.

Most SEO agency services are paid on a monthly basis, similar to other marketing and advertising services.

Although you may ultimately budget a total annual or quarterly spend depending on the terms of your contract with an agency, they typically charge an hourly rate for their services. You’ll purchase a set number of hours for your engagement to be delivered each month, with your total cost then based on the hourly rate and projected over the course of the engagement.

This means your monthly budget for SEO will be the most helpful financial number to bring into the research and vetting process.

Now it’s time to start researching potential SEO vendors.

Google searches, chats with peers in other organizations, and calls for recommendations on LinkedIn are all reliable starting points.

Our top recommendation for associations:

Look for SEO vendors specialized in the mission-driven space.

The association space is distinct from the for-profit B2C and B2B worlds. Your audience has different needs and interests than generalist services will likely be able to satisfy. Link- and brand-building, essential for sustained SEO success, will also be challenging for generalist agencies.

Look for agencies that have:

  • Experience serving associations and other mission-driven organizations
  • A track record of creating winning SEO content related to your industry
  • Networks of connections in your space to facilitate truly valuable link-building and PR opportunities

(Quick note: We check all these boxes, and we’d love to chat!)

When you have a shortlist of candidates, look at their track records. Check out things like:

  • Client reviews and testimonials
  • Case studies about their other client engagements
  • Their history and adaptability—for example, dynamic agencies should be talking about AI right now!

Now reach out to your top options by requesting information about their services or how they’d support your association.

At this point, agencies will likely walk you through their approach to SEO and case studies of their past successes with clients. This is also the time to ask any questions that you need answered.

Note that the full process of learning more, looping in the relevant stakeholders, and securing buy-in may take a while and require multiple meetings. The right agency will be happy to adapt and make sure you’re getting all the information you need!

Once you’ve chosen an SEO agency, ask for a more formal outline of the proposed engagement, its terms, and the cost.

Discussing the contract’s terms and making adjustments may take some time, but keep in mind that SEO is a long-term marketing investment—it’s always worth ensuring you’re happy with your new partnership!

Congrats! Your SEO strategy is about to take flight. But first, your SEO agency will likely have some onboarding steps and requests for you to take care of first.

These typically include providing marketing and branding assets, answering more in-depth questionnaires about your lead generation activities and goals, and granting backend access to your website.

 

Why Nexus Marketing Stands Out

Nexus Marketing is the leading SEO agency in the mission-driven space.

We’ve helped diverse organizations and businesses thrive online, reach the right audiences, and build powerful brands for a decade. Check out our case studies!

What sets us apart? Deep expertise in mission-driven subject matter and extensive, organic connections in the space. 

Plus, we offer a full range of additional content creation and PR opportunities to take your brand’s online visibility to the next level. Between custom email and video production, our influencer marketing program, and constant industry speaking opportunities, we’ve got you covered. These options allow you to drive both short- and long-term ROI, unique among SEO agencies.

Please contact us or learn more about our approach. Tell us about your association’s demand generation goals, and we’ll lay out a plan to reach them.

Nexus Marketing logo

 


Learn More about SEO: Recommended Resources

Want to learn more about SEO for associations? Check out our recommended resources:

Finally, don’t hesitate to reach out to us with any questions. Curious about anything covered in this guide? Have a unique SEO challenge in mind? We’re always happy to chat about SEO and the latest trends!

Google Analytics 4: Information and Next Steps for Nexus Clients

What’s Happening

Google has announced that Google Analytics 4 is completely replacing Universal Analytics. Universal Analytics properties (Google Analytics 3) will stop collecting data on July 1, 2023.

If your account manager sent you this resource, this means you’re likely on Universal Analytics (GA3), but if you need to confirm, this Google resource can help you determine which one you’re operating on.

Google Analytics 4 is a big change for how/which metrics are being tracked, the way data is collected, and the interface of the tool. While any big switch like this will involve hiccups, this move is an exciting evolution for the world of web analytics. It enables code-free event tracking, helps fill gaps caused by privacy compliance, and more.

For more information about the differences between Google Analytics 4 and the current Universal Analytics, here are a few helpful resources:

Nexus is here to support the success of your SEO strategy over time, which relies on trustworthy data. So, while we can’t make this migration on your behalf, we’ve put together some resources on what this change means and what next steps are needed.

What Does This Change Mean For My Website Today?

When

While end of life for Google Analytics 3 / Universal Analytics is still far away, starting to track data in a Google Analytics 4 property as soon as possible will be imperative to minimizing gaps in year over year data.

Because Universal Analytics will stop collecting new data on July 1, 2023, you should set up Google Analytics 4 by July 1, 2022 in order to have the fullest data possible.

Who

You may be able to complete these next steps yourself if you have experience setting up GA or working in the back end of your website.

However, you may need support from your web development resource in order to complete the changes outlined in the next section. To make this request simple, we’ve created an email template you can access below that covers what is needed.

What

1) Start Tracking in a Google Analytics 4 Property

You’ll need to use the Google Analytics 4 Setup Assistant to create a new GA4 property that collects data in parallel with your existing Universal Analytics property. There are no changes to your Universal Analytics property, and it will continue to collect data until July 2023.

The setup wizard should make the basic setup a very quick/low-effort task.

Resources

2) Configure Conversions in Google Analytics 4

In Universal Analytics, “goal completions” are how the Nexus team (and likely yourself and other members of your team!) understand the value of marketing efforts that pass through your website. Today, goals on your site may include things like contact us form submissions, demo requests, or webinar signups, and they may be configured either as destination or event goals.

In Google Analytics 4, these are more simply called “conversions,” and they’re measured with an event-based data model, which typically enables a more straightforward, code-free setup process compared to UA.

Option 1 (Simplest)

Use the UA → GA4 Goals Migration Tool to quickly recreate goals from your connected Universal Analytics property as conversions in Google Analytics.

Destination and Event Goals (the most common for Nexus engagements) are eligible for migration using this tool.

Option 2 (Backup)

In some cases, or if you have trouble with the tool, you may need to recreate corresponding versions of your goals manually as conversions in Google Analytics 4. If needed, you can use the following resources.

  • Step 1: Take Stock of Current Goal Tracking (Goal Completions in Google Analytics)
    • If helpful, fill out this  Google Analytics 4: Conversion Setup Worksheet. If you’re not able to fill this out yourself, your Nexus account manager can provide support.
    • A couple of notes on auditing your current setup…
      • You’ll want to ensure any goals being used by Nexus, your marketing team, your website team, or anyone else at your business are brought over to Google Analytics.
      • However, as noted by Google, “Google Analytics 4 adoption provides a great opportunity to confirm which KPIs are important to your stakeholders.” You won’t want to move over goals that are out of date such as “Holiday Purchase 2017”.
      • When in doubt, go ahead and reconfigure a corresponding goal in Google Analytics 4. You can always turn off data collection later, but you won’t have data retroactively.
  • Step 2: Configure Conversions in GA4
    • For each individual conversion, you’ll create/switch on the appropriate conversion event in Google Analytics 4.
      In some cases, you may need to set up a custom event.

Additional Resources

3) Grant Access to Nexus

Finally, please grant edit-level access to analytics@nexusmarketing.com and notify your account manager when this has been completed.

What Will This Change Mean Later?

Between now and July 2023, your account manager will transition reporting on traffic and conversions for your account to Google Analytics 4. But for now, reporting will remain consistent and we’ll continue to rely on information from Universal Analytics.

How Nexus Can Help

Where Can Nexus Support Your Team?

  • Providing high-level guidance to your web developer about what is needed for the switch to Google Analytics 4
  • Advising on current goal setup and how that translates into conversions in Google Analytics 4
  • Troubleshooting on code-free conversion setup in Google Analytics 4
  • Development of traffic and conversion reports in Google Analytics 4 to support our SEO engagement

Where Will Nexus Need Additional Support?

  • Setup of the Google Analytics 4 instance
  • Troubleshooting with data collection in Google Analytics 4
  • Setup of any custom event conversions in Google Analytics 4 that require working with code

Additional Resources

Template to Send to Web Resource

[Contact Name],

As you may know, Google is replacing Universal Analytics with the new Google Analytics 4 tool.

The full replacement won’t happen until next summer, but in order to minimize any gaps in data collection, we’d like to complete the setup one year before Universal Analytics is discontinued. But we need your help in order to make sure transition can occur as seamlessly as possible.

Could you please complete the following by July 1st, 2022?

  • Set up a new Google Analytics 4 property. Use the setup assistant to create a new GA4 property that collects data alongside our existing property.
  • Set up conversions in Google Analytics 4. Use the goal migration tool to import our existing goals as conversions in GA4. You may have to troubleshoot on this one to make sure all goals are migrated correctly.
  • Provide access to the Nexus team. Please grant edit level access to analytics@nexusmarketing.com.

The team at Nexus Marketing (who we work with for SEO) put together this resource with a few more details and considerations for this, which may be helpful. Let me know if you have any questions about what is needed.

Best,
[Your name]

Text: research library for mission-driven businesses, image: business people shaking hands

Mission-Driven Business Research Library

Looking for research on nonprofits? On fundraising? Or on any other number of topics related to the mission-driven sphere? Here at Nexus Marketing, we know how hard it can be to find relevant information for that next project. We wanted to make it easier for our clients, partners,  and other members of the mission-driven space to be connected to much-needed information. So the Mission-Driven Sector Research Library was born. 

Below, find trustworthy resources on the following topics:

    1. Research on Fundraising and Nonprofits 
    2. Research on Associations
    3. Research on K-12 Education and Youth Welfare
    4. Research on Higher Education
    5. Research on Small Businesses
    6. Research on Museums
    7. Research on Technology Usage
    8. Research on Camps
    9. Submit a Resource for the Library

Research on Fundraising and Nonprofits

Double the Donation’s “Corporate Giving and Matching Gift Statistics”

Updated annually, Double the Donation’s webpage offers data addressing the impact of matching gifts, matching gift promotion, and employee participation. This resource will be most lucrative for those looking for matching gift research. 

Double the Donation’s “Nonprofit Fundraising Statistics”

Also updated annually, this Double the Donation webpage includes information on online and mobile donations, as well as marketing and email. They also provide their own list of recommended resources for fundraising statistics. Turn to this resource when looking for general fundraising statistics.

Fundly’s “Crowdfunding Statistics [Updated for 2020!]”

Fundly’s resource provides data points in areas such as general crowdfunding statistics, the growth of crowdfunding, how crowdfunding’s impact varies depending on the geographic region, and more. Use this resource when looking for data on crowdfunding as a fundraising tactic.  

GrantStation’s “2022 The Annual State of Grantseeking Report”

GrantStation’s 2022 State of Grantseeking Survey highlights recent developments in funding to allow organizations to become more strategic in their grant seeking. This resource helps organizations review their grant-seeking efforts, report on performance, and plan for the future. 

OneCause’s “The 2021 Giving Experience Study” 

OneCause’s 2021 report takes the information learned from surveying 1,026 social donors on topics related to motivation to give, interest in returning to in-person events, engagement tactics, and donor retention. Find relevant stats to your work such as, what percent of donors find the opportunities through advertisements, what factors donors find the most important in a run/walk/ride fundraising event, and what percent of donors plan to engage in-person post-pandemic. Turn to this 32-page report when looking for the opinions of donors on giving in 2021.

OneCause’s “The 2022 Giving Experience Study” 

OneCause’s 2022 report reveals the findings of surveying over 1,000 social donors, capturing their evolving expectations, generosity motivators, giving patterns, and future intentions. Find relevant stats to your work such as current social donor trends, how the social giving experience has evolved since 2018, what donors of all ages find most important to the giving experience, best practices to grow ease, trust, and engagement to unlock generosity, and what makes social donors want to give again. Turn to this 45-page report for insight into donor expectations and patterns of generosity in 2022.

OneCause’s “The Fundraising Outlook: 2021 Insights & Planning for Post-Pandemic Engagement” 

In this brand new report OneCause looks back at the nonprofit experience in 2021 with data from 1,954 nonprofit professionals taken in the fall of 2021. Find sections on successes and challenges in 2021, post-pandemic engagement, and technology. Turn to this report for insight on effective strategies for 2022 based on what was seen in 2021. 

OneCause’s “Fundraising Through a Pandemic: Virtual Pivot Insights & 2021 Outlook” 

This 2020 report was based on the surveys of 1,997 nonprofit professionals and features insights on the Nonprofit experience in 2020. This resource will be helpful for those searching for information on the impact of the pandemic on nonprofit professionals in 2020. 

OneCause’s “Social Donor Study: Understanding Motivators & Giving Behaviors”

Looking specifically at fundraising event or peer-to-peer campaign donors, this report report features chapters such as: “Social Donors: Who They Are,” “Retaining Social Donors,” and “Converting Social Donors.” Check out this report when looking for information of fundraising events and peer-to-peer fundraising. 

RaiseDonors and NextAfter’s “The State of Nonprofit Donation Pages” 

Donation pages are an essential part of any nonprofit’s digital presence. In this report learn about the techniques put in place by 200+ nonprofits and what that means for nonprofits as a sector. This report will prove helpful for those looking for donation page-specific research.

Salesforce.org and NextAfter’s “The Global Online Fundraising Scorecard” 

Based on an examination of 630 organizations across 9 countries NextAfter’s report addresses online fundraising today. Use this report for insight on fundraising communication topics.

Salesforce.org and NextAfter’s “The Nonprofit Recurring Giving Benchmark Study”

Always wondered how others in the industry acquire and cultivate recurring donors? This report uses the experiences of 115 organizations to explore effective tactics for accomplishing just that. Those looking for information on recurring donor cultivation and acquisition will be interested in this report.

1832 Communications’ “Employee Giving: Does charity begin in the office?”

This free ebook written by Ephraim Gopin explores why employees of nonprofits either give or don’t give to their own organization. This resource includes chapters such as, “Giving Starts at the Top,” “The Case for Oh Hell No,” and “Inviting Employees to Increase Mission Impact.” The “Key Findings” chapter will be particularly beneficial for those looking for data on employee and board giving.

Achieve’s “the Millennial Impact Report: Final Report: Understanding How Millennials Engage with Causes and Social Issues” 

For 10 years Achieve’s research team tracked how millennials interacted with the causes they cared about. This report provides suggestions for how nonprofits can effectively interact with millennials as well as data and graphs on millennials’ giving and participation habits. Turn to this resource when looking for data on millennial giving.

Concord Leadership Group’s “The Nonprofit Leadership Report: The Wake Up Call”

With data-backed insights, this report addresses many facets of nonprofit leadership including leadership styles, strategic planning, leadership development, and more. This report will be most useful to those searching for insight into the internal workings of nonprofits.

Fundraising Report Card’s “Live Benchmarks: Fundraising Metric Reports”

Get truly up-to-date info on the state of fundraising. This resource provides insight such as average donation amounts, donor retention rates based on giving amount, first-time donor retention rate, and more. Those looking for current statistics on nonprofit fundraising will find this resource helpful.

GiveGab Insider’s “Giving Day Data Report 2020” 

Looking for data on giving days in a particular sector, the power of giving days, the impact of repeated giving days, or the results of seasonal giving days? GiveGab may have just what you are looking for! Having tracked data on Giving Days since 2015, GiveGab’s report is the perfect place for those looking to discuss the impact of a Giving Day on fundraising.

Blackbaud’s “Luminate Online Benchmark Report 2022” 

This report features information on recent trends related to online fundraising and communication. This report will be useful for those looking for data divided by sector, as well as those looking for research related to nonprofit communications.

CommunityBrands’ “2021 Nonprofit Financial Health Study” 

This resource features sections such as “a deep dive into nonprofit financial health,” “growth and challenges,” “revenue, funding, and grants,” “technology needs, IT and cloud solutions,” “security and risk management,” and “good news on the horizon.” Each section includes data and helpful statistics. As a comprehensive look at nonprofit financials, this resource could be helpful for anyone looking to speak to the state of nonprofits in 2021

Dorothy A. Johnson Center’s “11 Trends in Philanthropy for 2021” 

This report aims to look at all the changing facets of philanthropy over the past year. The report’s contributors speak to the forces impacting philanthropy right now, globalization’s relationship to philanthropy, and more. If what you are looking for is not mentioned directly in this report, it may lead you to the research that does! This report will be most useful for those looking for information on the relationship between philanthropy and our society. 

Fidelity Charitable’s “The Role of Volunteering in Philanthropy”

With a section dedicated to “Volunteering and COVID-19” this resource provides helpful data on the current state of volunteering. Check out this twenty-page report when looking for recent data on volunteering and how it has shifted over the years.

Johns Hopkins Center for Civil Society Studies’ “2020 Nonprofit Employment Report”

Nonprofits currently are the 3rd largest employer in the US. This report provides data on the employment practices of nonprofits including an examination of the COVID-19 pandemic’s impact on the nonprofit sector. Turn to this report for recent information on nonprofit employment.

Nonprofit Finance Fund’s “State of the Nonprofit Sector Survey 2018” 

Based on responses from 3000+ nonprofit leaders, this report provides information on the financial health of nonprofits. This resource will be relevant for those looking for general information on the state of nonprofits.

NonprofitHR’s “2021 Nonprofit Talent Retention Practices Survey” 

We all know that retention is a hot topic right now, but what is currently going on in the nonprofit world? In this report find data on talent retention metrics, turnover trends, and more. Take a look at this report when looking for information on retention in the nonprofit sector.

Nonprofit Tech for Good’s “82 Fundraising and Social Media Stats for Nonprofits”

Featuring data from as recently as 2018, this resource compiles information on fundraising, international giving, email fundraising, recurring giving, mobile giving, tribute gifts, matching gifts, P2P fundraising, crowdfunding, #GivingTuesday, giving’s relationship to gender and generations, and more from various sources. This resource will be helpful for those looking for data ranging across all facets of nonprofit fundraising.

NPSource’s “Volunteering Statistics and Trends for Nonprofits” 

This resource provides various percentages related to the current state of volunteering in the United States. Looking for data on volunteers? Check out this resource.

Rogare’s “United States of America: Critical Fundraising Report #3”

This 2019 report features sections written by experts such as Taylor Shanklin (Pursuant), Marc A. Pitman (Concord Leadership Group), and Barbara O’Reilly (Windmill Consulting) with topics like: “the misalignment of social fundraising data sources and donor relations,” “stagnant donor retention rates and national giving levels,” and “state of public trust and the nonprofit starvation cycle.” This resource will be best for those looking for research to back up conversations on fundraiser career development, language to use in donor conversation, the state of US nonprofits in the past few years, and nonprofit professional practice.

Research on Associations

ASAE’s “Association Global Maturity: Critical Actions for Successful International Growth”

For less than $10 access research on association global success in recent years designed for CEOs and chief global officers. Use this report when looking for information related to association growth.

Research on K-12 Education and Youth Welfare

Blackbaud’s “Using 2020 Data to Transform Your K-12 School’s Strategy” 

This report from Blackbaud uses their data from their Charitable Giving Report to examine best practices for K-12 fundraising. Turn to this report for information on the current status of K-12 fundraising. 

Blackbaud’s “The State of the K-12 Education Subsector”

This August 2020 report addresses the upheaval faced by the education system in the early months of the pandemic including discussion of “The Long View,” the current trends of the time, and a look at the future. This report will be useful for those looking for information on the pandemic’s early impact on education.

CASEL’s “Respected: Perspectives of Youth on High School & Social and Emotional Learning” 

This resource addresses topics such as “Young People’s Views on the High School Experience” and “The SEL Effect in American High School.” Check out this report when looking for the impact of education styles on learning outcomes.

EdSurge’s “Education in the Face of Unprecedented Times”

This 60-page report uses research to address topics such as, informed practices, current challenges for educators, and instructional technology. Featuring data on educator satisfaction with edtech, on which skills educators prioritize when teaching, and on what event convinces educators to change their current teaching practices this report will be most useful for those looking for current research on the state of education from the perspective of educators.

National Runaway Safeline “2020 Crisis Services & Prevention Report”

The report examines the characteristics of the individuals who contacted the National Runaway Safeline (NRS) in calendar year 2020, the channels through which these individuals connected with NRS, the problems identified that warranted crisis intervention, the services that NRS provided, and how connections with NRS differed before and during the COVID-19 pandemic. The data in this report provides critical information about the needs of youth who are homeless or at risk of becoming homeless, and how NRS can best meet the needs of youth in crisis and those who care about them. This resource will be useful to anyone looking to better understand the issues surrounding runaway, homeless, and at-risk youth.

Research on Higher Education

CASE’s “Voluntary Support of Education Key Findings, 2019-2021” 

Using research from their Voluntary Support of Education survey CASE examines college and university giving in research years. Those looking for information on giving practices related specifically to higher education will find this resource helpful.

Research on Small Businesses

FinancesOnline’s “63 Crucial Small Business Statistics for 2021/2022: Data Analysis and Projections” 

This 2021/2022 research features sections such as, “Small Business Sector Statistics,” “Small Business & Finance Statistics,” “Small Business & Technology Statistics,” this resource will be helpful to those searching for recent data associated with small businesses. 

US Census Bureau’s “Small Business Pulse Survey”

This resource includes charts and infographics related to COVID-19’s impact on the sector including a breakdown by geography and sector, as well as over time. It is updated regularly. Check out this resource when looking for info on the current state of small businesses.

Research on Museums

UNESDOC’s “Museums Around the World: In the Face of COVID-19” 

In this comprehensive report, UNESDOC addresses topics such as “museum activities in times of crisis” and “public measures in support of museums”. Includes key findings such as how much revenue dropped for museums since 2019, the number of museums around the world, etc. Take the time to peruse this resource when looking for information on the current state of museums.

Research on Technology Usage

 

The RW Institute’s “Corporate Volunteering, Giving and Grants Technology Review: 2021 Edition”

This review is the only one of it’s kind in the industry. It offers CSR practitioners with an overview of platforms from around the world that support employee giving, volunteering, and grant programs. It provides insight into technology procurement, implementation, and adoption. This resource will be most helpful for CSR practitioners exploring platforms that pertain to employee giving, volunteering, and grants as well as managers responsible for corporate community investments.

IMPACT’s “14 Case Study-Fueled Statistics & Web Design Trends of 2019” 

Want data on what design choices make a website successful? Check out this 2019 report to learn what draws web goers in. Use this resource for when you need data directly related to effective website design.

Pew Research Center’s “Mobile Fact Sheet” 

We all know smartphone usage is a major part of daily life for the majority of Americans. But, have you ever wondered specifically the role of mobile devices in American society? Pew’s research provides insight on who owns smartphones, as well as smartphone dependency. Insight from this resource can be useful for anyone discussing the role of mobile presences. 

The Verge’s “Tech Survey 2020” 

It is hard to imagine American life without an abundant use of technology. But how do Americans actually feel about the technology, the companies behind the popular platforms, or the various social media platforms? The Verge’s research provides clear numbers on all of these topics. This resource will be most helpful for those looking at the role of technology, tech companies, or social media in American society. 

Research on Camps

American Camp Association’s “CampCounts 2020 Report” 

This annual report is comprised of research based on 486 camps that operated during the summer of 2020 and speaks particularly to the health and safety measures put in place and the success of these measures. Use this resource when looking for information on the pandemic’s impact on summer camps.

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